ReviewExpress

Common Questions

Everything owners ask before they start. Still stuck? Send us a note.

What am I actually getting?

A review page at yourname.reviewexpress.co with your logo and colors, and one-tap buttons to Google, Facebook and Yelp. Plus printed review cards with a QR code that scans straight to it, shipped to your address. We build the whole thing before you pay, so you are looking at the real page, not a mockup.

What's it cost?

Right now it is one price for the Busy Fall Bundle: your page built and live, 250 review cards designed and shipped, and your first three months of service. After that it is $49/mo, cancel anytime, no contract. Extra cards are priced per batch and extra locations are billed monthly each. Your shop screen and Stripe's checkout show the exact numbers before you pay.

How soon can I be live?

Your page is live right now, that is the link we sent you. Preview pages stay up free for a limited time, and your cards arrive about a week after you order.

Do I need a Google Business Profile?

Yes, though you almost certainly have one already. It is the free listing that shows up in Maps and the local results.

How will I know it's working?

Once a month we email you a short recap: reviews you picked up, where your average sits, how many times your code got scanned. By text too if you want it (reply STOP whenever). Nothing to log into. It comes from your public listing and page activity.

What if I rebrand?

Send us the new logo and we update the page that day, free. Your QR code keeps working. Cards already in your drawer keep the old look, so most owners line a rebrand up with their next reorder.

I'm not technical. Is that a problem?

Not at all. Nothing to install, no app, no password to remember. We build it and we host it. You hand out cards.

Could this get my reviews flagged?

No. We do not write reviews, buy them, or hide the bad ones. All we do is make it faster for a customer who already wants to say something, which is exactly what Google tells businesses to do.

What if someone leaves a bad one?

They can, same as if they had searched you on Google. Unhappy customers already go looking for reviews. Happy ones often just need the nudge, and twenty recent good ones bury a single bad one.

How does this move my ranking?

Google looks at how many reviews you have, how recent they are, and what words are in them. A steady trickle from real local customers is one of the strongest signals for showing up in the map results, and AI answers now describe businesses using those same words.

I already have plenty of reviews.

Recency is the part that fades. Four hundred reviews with only a couple in the last six months loses to two hundred with a few every week. This keeps them coming.

Where am I supposed to use the cards?

Hand one over when the job is done or with the receipt. Owners also leave a stack at the counter, put them in invoices, and keep a few in the truck.

Can I change the page later?

Yes. Colors, logo, buttons, links, hours, all of it. Just send us an email of what needs to be changed. The printed QR still works because it points at your page, not straight at Google.

How do I get more cards?

Reorder from the same shop link any time. Same design, shipped to you. One thing to know: print orders go to the printer right away, so once one is in production we cannot change it.

I have more than one location.

Each location gets its own page and its own QR code, so you can see which shop is actually pulling reviews. Extra locations are billed monthly each, at the rate shown at checkout.

What if I cancel?

Your page stays up through the period you have already paid for, then it goes offline and the reports stop. The reviews you earned are yours, they live on Google. The cards are yours too, though the codes stop working once the page is down, so time it accordingly. Come back within 30 days and we turn the same page back on with no new setup fee.

Am I locked into anything?

No contract, no cancellation fee, cancel whenever you like. Every welcome email has a one-click cancel link. It ends at the end of the period you are in, and we do not prorate partial months.

How do I start?

Open the get started link we sent, add your email or cell so your results can reach you, and check out. If you would rather talk it through first, send a note through the contact form. We usually reply within a business day, and always within two.